Billing/Pricing Questions

Most projects — like logos and websites — are priced per-project rather than hourly. For maintenance, updates, or revisions to older projects, I often work on an hourly basis instead. I also offer retainer arrangements for established clients, though I prefer to complete logo and website work on a per-project basis first, since those aren’t well-suited to retainer work. Print materials, on the other hand, work well on retainer at any stage of our relationship.

I don’t offer formal discounts — my pricing is already fair and accessible. That said, I take your organization’s needs and budget into account when putting together a quote.

New clients are required to put down a deposit before work begins; established clients typically aren’t. Payment is usually split half up front and half upon completion, though larger projects — like websites — may be broken into additional phases or milestones.

It depends on the project, but larger projects are typically split half up front and half at completion, or broken into milestone-based payments as the work progresses.

Scope changes are handled through a revised estimate — I’ll let you know what the change means for timeline and cost before any additional work begins, so there are no surprises.

Everything is custom-quoted. No two organizations’ needs are exactly alike, so I price each project individually using a consistent internal pricing structure — ensuring every quote is fair and considered, not a one-size-fits-all package.